Privacy Policy
Your trust matters to us.
At CoffeeLives, we only collect the information needed to give you a smooth shopping experience, nothing more, nothing shady.
At CoffeeLives, we collect only the information needed to provide a smooth shopping experience and fulfil your orders. Nothing more, nothing shady.
What We Collect
When you place an order or interact with us, we may collect:
● Name
● Phone number
● Email address
● Shipping/billing address
● Order details
● Payment details (processed securely through trusted payment partners)
How We Use It
We use your information to:
● Process and deliver your orders
● Send order updates
● Improve your experience on our website
● Share updates, launches, or offers (only if you opt in)
● Process and deliver your orders
● Send order updates and service communications
● Respond to your enquiries
● Improve your experience on our website
● Share updates, launches, or offers (only if you choose to receive them)
Your Data is Safe
We do not sell or misuse your personal information.
Your payment information is encrypted and securely processed through trusted third-party payment gateways.
Cookies
Our website may use cookies to improve browsing experience, understand website traffic, and personalize content.
Our website may use cookies and similar technologies to improve browsing experience, understand website traffic, and personalise content.
You can manage or disable cookies through your browser settings, although some website features may not function properly as a result.
Third-Party Services
Some trusted third-party tools like payment gateways, shipping partners, or analytics platforms may access limited information necessary to perform their services.
Some trusted third-party service providers, including payment gateways, shipping partners, and analytics providers, may access limited information necessary to perform their services on our behalf.
Data Retention
We retain personal information only for as long as necessary to fulfil orders, provide customer support, comply with legal obligations, or resolve disputes.
Your Choices
You may contact us at any time to:
-
Update or correct your information
-
Opt out of marketing communications
-
Request information about the personal data we hold about you, subject to applicable law
Updates to This Policy
We may occasionally update this policy to reflect changes in our services or legal requirements.
We may occasionally update this policy to reflect changes in our services, business practices, or legal requirements. Any updates will be posted on this page
If you have any questions regarding privacy or data usage, contact us at:
coffeepreneur@coffeelives.in
Grievance Officer
In accordance with applicable laws, customer grievances may be addressed to:
Sanketh
Grievance Officer
Email: coffeepreneur@coffeelives.in
Phone: +91 9880539995